KPMD IT Solutions Ltd
EQA Programme Management Software
All the functionality you need to organise your proficiency testing schemes, tailored precisely to your requirements and fully supported by a team with years of experience in this field ....
..... AND MUCH MORE
See how the modules, listed below, will make your organisation more efficient allowing you to spend more time managing and expanding your scheme.
Secure certification to ISO 17043 with our software's built-in quality management system, complaint logging, corrspondence management, staff records, reporting and statistics including ISO 13528, ISO 5725:2, ISO 5725:3 etc
..... LET US KNOW IF WE HAVE MISSED ANYTHING AND WE WILL ADD IT!
Participant Management for the management of participants, contacts, scheme membership etc. Each participant can have as many contacts as necessary (Manager, Quality Manager, Finance etc), and each contact has their own address, telephone number, email etc.
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Participant Management
Benefits
- easy to use
- find contact details quickly and easily - search by lab number, contact name, phone number, fax etc
- filter participants by country, programme, distributor, courier etc
- all contacts in one place
- as many contacts for each participant as required (eg manager, lab contact, quality manager, finance etc) each with their own telephone numbers, email, address (if necessary) etc
- easily print a list of contacts
- maintain membership of programmes for each participant
- useful marketing tool - record prospective clients with notes and contact records
Participants' Website for participating laboratories to enter their results and view their reports. Additional features can be included such as website registration for new and existing participants, website participant surveys, advertising, news and events etc.
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Participants' Website
Benefits
- three-entry login for added security and ability to have individual login within a participating laboratory
- password reminder and participants can edit own contact details saving you time and effort
- easy-to-use website and navigation
- flexible design to match existing website also add extra features eg news/events, surveys, forum etc
- participants can download reports as many times as they want
- results entry validation to YOUR specification
- participants able to print blank results entry form and final results
- results locked after submission
- Microsoft Web Services used to synchronise office database with website database ie results sent to office database, distribution data sent to website database
- multi-language is also available to allow YOUR participants to use their own language on the website
Registration & Financial Management for automatically generating annual registration forms, recording purchase orders from participants, generating invoices (or forms to be sent to the client's finance department), non-returned registration report, invoice report etc
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Registration & Financial Management
Benefits
- store registration and invoice details by financial year
- use multiple currencies eg US dollar, euro, GB pound etc
- create all annual registration letters with laboratory's invidual details at a stroke
- automatically generate invoices or documents for your finance to create invoices
- late payments report
- automatically generate late payment letters
- finance reports
Correspondence Management for the creation and management of mailmerge documents for contacts and the recording of incoming documents
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Correspondence Management
Benefits
- create standard letters in Word using pre-prepared Word templates
- correspondence store and related to participants
- letters and documents stored centrally for all users to view
- no limit to the number of Word templates created
- scan and store letters received from participants and legacy correspondence
- create bulk emails to particpants for notices, newsletters, event details etc
- historical record of correspondence eg unsatisfactory performance letters, complaints etc
Issue Management for the management of participants' queries, requests and complaints along with the actions required to resolve these and the allocation of actions to staff using a 'To-Do' system
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Issue Management
Benefits
- record issues, queries, complaints, jobs etc along with type of issue (complaint, query etc), nature of issue ("request for repeat sample", "fianance issue" etc) and source (eg phone call or email)
- record actions required to resolve issue (no limit to number of actions)
- automatically create standard letters and documents that are subsequently stored centrally for all users to view
- allocate actions to any member of staff - they will be prompted the next time they load the system
- track issues to ensure they are resolved and completed
- tailored reports for management statistics
- audit trail
Cohort Reporting for the ad-hoc grouping and the comparison of sub-sets of participants for reporting purposes. At a simple level this allows the printing of the standard Round reports for a specific set of participants. At a more complex level this can be used with tailored reports with specific statistical (eg comparing the group against all participants or between themselves) and running scores requirements.
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Cohort Reporting
Benefits
- group participating laboratories into ad-hoc groups for reporting
- create as many cohorts or groups as required, each participant can belong to as many cohorts as required
- use a cohort to compare the performance of participants in a cohort for example a group of laboratories in a specific country, or laboratories using a specific method
- can be used for distributor-based reports
- can be tailored to your specific needs
Quality Procedure Management System for incorporating your quality management procedures into the core help system. This will enable you to store all of your quality management procedures electronically in a central place where they can be controlled and linked to the appropriate part of the software
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Quality Procedure Management
Benefits
- fully integrated - store and manage your quality system procedures within EQA/PT software
- no need for additonal expensive quality management software
- context-sensitive help loads specific quality procedure
- easily accessible, read-only version of current quality procedure
- tree-control to aid understanding of structure of procedures
- always up-to-date
- full, secure, administration system for maintaining procedures
- quality procedures cover use of software but other areas can be added (eg expenses procedures) to make system fully comprehensive
Project Management for creating projects with details of projects (consultancy, training, quality audits, method validation etc) done for participants, dates, time spent etc
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Project Management
Benefits
- create and maintain projects for participating laboratories (eg research, review, training or consultancy)
- project can relate to one or more participating laboratories
- record time spent on project
- analyse costs and expenses of project
- associate project correspondence for audit purposes
- tailored reports available
Meeting Management for managing meetings (conferences, steering committee's etc), recording dates and attendances.
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Meeting Management
Benefits
- create and maintain meeting records for participating laboratories (eg annual conferences, training or consultancy)
- meeting can relate to one or more participating laboratories
- record reasons for non-attendance
- use reports for registration and mail merge documents for joining instructions etc
- tailored reports available
Training and Events Management for recording training and events for staff and participants along with the booking details, dates, costs and attendance etc.
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Staff Training Records
Benefits
- designed specifically for participant and staff training records but can also be used for others
- training can relate to one or more participating laboratories
- record costs, time reources, reasons for non-attendance etc
- use reports for registration and mail merge documents for joining instructions etc
- tailored reports available
Programme Management for the management of your programmes, tests, samples, techniques and rounds. The system will allow methods, units, techniques etc to be added and edited, and the number of samples specified for each programme. Changes are synchronised with the website. It includes the functionality for the issue of rounds, automatically emailing participants, the production of labels, cover sheets etc, and the office data entry of participants' results. This module will also automatically generate your round reports, with data and graphs, usually personalised for each participant. We have a great deal of experience of a variety of reports using many statistical methods (including ISO 13528, ISO 5725:2, ISO 5725:3, Grubbs, Healy, algorithm A, Horwitz etc), checking the distribution of statistics for normalisation, skewness and kurtosis, running or on-going performance scores over a series of rounds, using consensus values from expert laboratories. We have also created a wide variety of graphs including bar-charts, scatter diagrams, hi-lo (candlestick) charts etc.
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Programme Management
Benefits
- maintain methods, machines, techniques, units etc etc
- maintain samples ready for allocation to distribution/round/exercise
- automatically produce YOUR sample labels, cover sheets, data entry forms, courier documentation, distributor papers etc
- automatically email participants on distribution issue and report availability
- audit trail of all key milestones
- reports tailored to YOUR specification - we can develop reports with tabular data and graphs, personalised for individual particpants ("Your Result") including their running scores, using z-scores etc
- reports generated easily and consistently to produce Acrobat PDF files for email or website download (also paper versions)
- Microsoft Web Services used to synchronise office database with website database ie results sent to office database, distribution data sent to website database
Certified Reference Material Management for the stock control of sample materials, the recording of stability and homogeneity studies, certification exercise (or link to round results for certification), CRM sample sales (invoicing etc) potentially linked to ecommerce website, and sales & stock control reports.
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Reference Material Management
Benefits
- full stock control for management of samples
- management of stability studies
- management of homogeneity studies
- use certification exercise(s) or link PT results directly to remaining in-stock sample
- available with audit trail as required
- log orders for CRM and create invoices automatically
- manage stock levels in conjuction with sales
- can be linked to ecommerce website for sales of CRM directly linked to stock availability
- tailored reports available including stock control and stock level warnings
Root Cause and Corrective Action Management for following up participant poor performance.
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Root Cause Management
Benefits
- issue incidents following poor performance, automatically if required
- participants alerted and required to respond within timescales
- incidents can be classified
- participants report root cause, corrective actions, consequences, risks, review etc
- website used for participants to view incident details and respond
- participants can upload supporting documents
- PT / EQA organiser closes incident with comments
- tailored reports available for incident types, patterns (eg analytes, methods etc) and repeated problems etc
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If you need software to manage your proficiency testing (PT) schemes but you do not need all of the functions in our main EQA Programme Manager system, or perhaps you want to pilot a PT scheme for a period, quickly and cheaply to assess its potential, then EQAlite is for you.
At its simplest, EQAlite offers you a web-based system that allows you maintain the details of your participating laboratories, the schemes you run and the individual distributions or rounds that you issue. It also provides your participating laboratories with a website where they can enter their results and view the final round report.
Contact us if you would like more information, or a demonstration copy of the software:
KPMD IT Solutions LtdCooper Buildings, Arundel Street
Sheffield, S1 2NS, United Kingdom
Telephone: +44 (0)114 221 1858
Email:
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Click here for Technical Details about our EQA Programme Management System |
algorithm A corrective ISO 5725:2 KPMD Programme Management System ISO 17043 skewness EQA software root cause analysis z scores proficiency robust statistics ISO 5725:2 Cloud computing UK NEQAS ISO/IEC 17043 CPA inter-laboratory 17043 interlab UKAS inter-laboratory testing clinical laboratory root cause clinical laboratories proficiency testing Incident Management Horwitz software ISO 43 guide z-score testing interlab proficiency Cloud Corrective Action poor perfomance ISO 43 NEQAS proficiency testing software interlaboratory comparison programmes reference materials interlaboratory comparison EQA outlier test (Grubbs) standard deviation uncertainty robust mean ISO 5725:3 kurtosis